Custom Jewellery Preview

See Your Personalised Jewellery Design Before You Buy

Want to visualise your jewellery before it’s created? Our Personalised Design Preview service allows you to see exactly how your custom piece will look before placing your final order.

We’ll create a high-resolution digital preview of your design, whether it’s a name necklace, bracelet, or ring, so you can review the flow, spacing, and proportions.

You can request revisions until it’s exactly as you imagined, and the cost is fully redeemable against the cost of your desired piece of jewellery should you decide to place your order. 

How It Works

1. Request Your Design Preview

• Simply place an order for a Custom Preview below.
• Choose whether it's for a name necklace, ring, or bracelet.

2. Receive Your Digital Design

• Our expert designers will create a preview of your exact piece.
• You'll receive a high-resolution image of your personalised design via email.

3. Approve & Redeem Your £49 Credit

• Once you're happy, your preview fee is fully redeemable against your final purchase.
• You can proceed with confidence, knowing exactly how your piece will look.

Lead Times

All pieces are custom made and estimated production times are 3-5 weeks from purchase.

If your order is urgent, please email info@argent-asher.com and we will do our best to accommodate you. Please note: the shipping method is included in the overall lead time of your piece, but does not expedite your order's production time.

Shipping

During manufacturing you will receive update emails notifying you of progress. Once your piece is ready to ship, we will email you with the tracking information. All jewellery requires a signature from the purchaser, in order to be delivered successfully.

FedEx 2-Day: 2 business days - excluding weekends and holidays

FedEx International: 2-3 business days - excluding weekends and holidays

Customs

For international orders and shipments leaving the UK - there is a legal requirement to pay duty charges and/or VAT when arriving at the destination Country. These charges are the responsibility of the purchaser.

Warranty, Returns & Aftercare

Returns & 12-Month Cover for Jewellery purchased inside of the UK.

Most of our fine jewellery pieces are eligible for complimentary returns.

We understand that choosing jewellery is a thoughtful purchase, so if something doesn’t feel right, we aim to make the return process straightforward and reassuring.

Please note:
• Personalised and bespoke pieces can’t be returned unless there is a fault on arrival
• Faulty items must be sent back unworn and in their original condition
• Conditions apply, please see our full Returns Policy for details

Each Argent + Asher piece is made to order in our London atelier and includes a UK 12-month warranty covering manufacturing issues, such as:

• Stones becoming loose
• Settings or claws shifting
• Missing small stones
• Faults with clasps or chains

If a manufacturing issue occurs within this period, we will arrange a repair.

Resizing & Repairs

We offer resizing on selected ring designs.

Please note:
• Eternity bands cannot be resized
• Some styles are not suitable for adjustment
• Most rings can be resized within approximately 1–1.5 sizes of the original

If you’re unsure on sizing, it’s always worth confirming before ordering. It’s one of the most common concerns when investing in fine jewellery, and guidance is always available.

Repairs Outside Warranty

If your piece requires attention outside of the warranty period, or due to general wear over time, we can usually arrange a repair for a fee.

Each item is reviewed individually, and we’ll outline the options clearly before any work is carried out.

What affects the Price?

• Material - 14k or an 18k solid gold upgrade
• Diamond set
• Bespoke & unique design

Why this Necklace Costs More Than Cheaper Alternatives?

Unlike mass-produced or gold-plated jewellery, all our pieces are handcrafted to order in solid gold and are made to last a lifetime not just a season.

Want to see exactly how we price our jewellery?

Read our full → pricing guide